DAY 1
08H30 – PARTICIPANTS CHECK-IN
9H00 – OPENING SESSION
- Pedro Saraiva, APQ President [PORTUGAL]
MOMENT OF PORTUGUESE MUSIC
09H30 – PLENARY SESSION 1 – QUALITY & LEADERSHIP
- “Leadership for Quality and Innovation”, Carlos Oliveira, José Neves Foundation [PORTUGAL]
- “Quality Governance: The key to a sustainable future”, Victoria Hurth [UNITED KINGDOM]
10H30 – COFFEE BREAK
11H00 – PARALLEL SESSIONS 1 – QUALITY NEW CONCEPTS AND APPOACHES
- P1.A – Quality Trends and Novelties
- “Reducing the Cost of Quality with an eQMS or Are you ready for a digital quality system transformation?”, Joseph A. DeFeo [USA]
- P1.B – Quality 4.0 and Digital Transformation
- P1.C – Quality Models and Standards
- Pedro Alves, IQNET [PORTUGAL]
- P1.D – Quality and Sustainability
- “Health of Planet Earth (HoPE) through Quality”, Narayanan Ramanathan [INDIA]
- P1.E – Quality Tools and Applications
12H30 – LUNCH
14H00 – ROUNDTABLE 1 – QUALITY LEADERS & DIGITAL TRANSFORMATION
- Carlos Ribas, BOSCH Portugal [PORTUGAL]
- Guangyao Yu, Shanghai Metro Network [CHINA]
- Francisco Almada Lobo, Critical Manufacturing [PORTUGAL]
- Sunil Sinha, TATA Group [INDIA]
- MODERATOR: Carlos Brito, Universidade do Porto [PORTUGAL]
15H00 – PARALLEL SESSIONS 2 – QUALITY APPLICATION IN:
- P2.A – Companies
- P2.B – Health
- Blanton Godfrey, North Carolina University [USA]
- P2.C – Education
- P2.D – Public Organizations
- “Governments Capabilities Development”, Abdulla Nasser Lootah [UNITED ARAB EMIRATES]
- P2.E – Tourism
- “Quality in Tourism”, Luís Araújo, Turismo de Portugal [PORTUGAL]
16H30 – COFFEE BREAK
17H00 – PARALLEL SESSIONS 3 – QUALITY CONTESTS
- P3.A – European Quality Leaders
- P3.B – MSc Presentations
- P3.C – Process Improvement Projects
- P3.D – New Products/Services Projects
- P3.E – PhD Presentations
18H00 – PLENARY SESSION 2 – TEAM PERFORMANCE
- Tobias Rodrigues [PORTUGAL]
18H30 – CLOSING DAY 1
19H30 – VISIT TO PORT WINE COMPANY
20H00 – QUALITY GALA DINNER WITH MUSICAL ANIMATION
DAY 2
09H00 – PLENARY SESSION 3 – QUALITY & FUTURE
- “Resilience Thinking”, Josef Oehmen, DTU [DENMARK]
- “Intelligent Machines: The Future of Work and Life”, Christophe Vandeweghe, AGEAS PORTUGAL [PORTUGAL]
10h00 – PARALLEL SESSIONS 4 – QUALITY WORLD
- P4.A – EOQ, European Organization for Quality
- P4.B – IAQ, International Academy for Quality
- P4.C – ASQ, American Society for Quality
- P4.D – CAQ, China Association for Quality [SINO-EURO Quality Forum]
- P4.E – Quality in the Middle East
12h00 – PLENARY SESSION 4 – QUALITY & FUN
12h30 – LUNCH
14H00 – ROUNDTABLE 2 – QUALITY LEADERS AND SUSTAINABILITY
- Fernando Barragao, ATR [FRANCE]
- Chris Bird, IKEA [SWEDEN]
- Fernando Melo, Amorim Cork [PORTUGAL]
- NAVIGATOR [PORTUGAL]
- MODERATOR: José Carlos Pereira [PORTUGAL]
15H00 – PARALLEL SESSIONS 3 – QUALITY INNOVATIONS
- P5.A – EQTM Roundtable
- Tiago Pereira, Polisport [PORTUGAL]
- P5.B – Quality Research
- P5.C – EFQM Roundtable
- P5.D – New Quality Professional Profiles, Skills and Knowledge
- “Skills Needed for Quality”, John Dew [USA]
- P5.E – To be Defined
16H00 – COFFEE BREAK
16H30 – PLENARY SESSION 4 – QUALITY FOR THE FUTURE!
- Jiju Antony [UNITED ARAB EMIRATES]
17H00 – CONCLUSIONS AND PROMOTION OF 2024 EOQ CONGRESS
17H15 – PORTUGUESE QUALITIES
17H30 – END OF CONGRESS