Program

08H30 – PARTICIPANTS CHECK-IN

9H00 – OPENING SESSION

• Pedro Saraiva, APQ President [PORTUGAL]

MOMENT OF PORTUGUESE MUSIC

09H30 – PLENARY SESSION 1 – QUALITY & LEADERSHIP

• “Leadership for Quality and Innovation”, Carlos Oliveira, José Neves Foundation [PORTUGAL]
• “Quality Governance: The key to a sustainable future”, Victoria Hurth [UNITED KINGDOM]

10H30 – COFFEE BREAK

11H00 – PARALLEL SESSIONS 1 – QUALITY NEW CONCEPTS AND APPOACHES

• P1.A – Quality Trends and Novelties
  • “Reducing the Cost of Quality with an eQMS or Are you ready for a digital quality system transformation?”, Joseph A. DeFeo [USA]
• P1.B – Quality 4.0 and Digital Transformation
• P1.C – Quality Models and Standards
  • Pedro Alves, IQNET [PORTUGAL]
• P1.D – Quality and Sustainability
  • “Health of Planet Earth (HoPE) through Quality”, Narayanan Ramanathan [INDIA]
• P1.E – Quality Tools and Applications

12H30 – LUNCH

14H00 – ROUNDTABLE 1 – QUALITY LEADERS & DIGITAL TRANSFORMATION

• Carlos Ribas, BOSCH Portugal [PORTUGAL]
• Guangyao Yu, Shanghai Metro Network [CHINA]
• Francisco Almada Lobo, Critical Manufacturing [PORTUGAL]
• Sunil Sinha, TATA Group [INDIA]
• MODERATOR: Carlos Brito, Universidade do Porto [PORTUGAL]

15H00 – PARALLEL SESSIONS 2 – QUALITY APPLICATION IN:

• P2.A – Companies
• P2.B – Health
  • Blanton Godfrey, North Carolina University [USA]
• P2.C – Education
• P2.D – Public Organizations
  • “Governments Capabilities Development”, Abdulla Nasser Lootah [UNITED ARAB EMIRATES]
• P2.E – Tourism
  • “Quality in Tourism”, Luís Araújo, Turismo de Portugal [PORTUGAL]

16H30 – COFFEE BREAK

17H00 – PARALLEL SESSIONS 3 – QUALITY CONTESTS

• P3.A – European Quality Leaders
• P3.B – MSc Presentations
• P3.C – Process Improvement Projects
• P3.D – New Products/Services Projects
• P3.E – PhD Presentations

18H00 – PLENARY SESSION 2 – TEAM PERFORMANCE

• Tobias Rodrigues [PORTUGAL]

18H30 – CLOSING DAY 1

19H30 – VISIT TO PORT WINE COMPANY

20H00 – QUALITY GALA DINNER WITH MUSICAL ANIMATION

09H00 – PLENARY SESSION 3 – QUALITY & FUTURE

• “Resilience Thinking”, Josef Oehmen, DTU [DENMARK]
• “Intelligent Machines: The Future of Work and Life”, Christophe Vandeweghe, AGEAS PORTUGAL [PORTUGAL]

10h00 – PARALLEL SESSIONS 4 – QUALITY WORLD

• P4.A – EOQ, European Organization for Quality
• P4.B – IAQ, International Academy for Quality
• P4.C – ASQ, American Society for Quality
• P4.D – CAQ, China Association for Quality [SINO-EURO Quality Forum]
• P4.E – Quality in the Middle East

12h00 – PLENARY SESSION 4 – QUALITY & FUN

12h30 – LUNCH

14H00 – ROUNDTABLE 2 – QUALITY LEADERS AND SUSTAINABILITY

• Fernando Barragao, ATR [FRANCE]
• Chris Bird, IKEA [SWEDEN]
• Fernando Melo, Amorim Cork [PORTUGAL]
• NAVIGATOR [PORTUGAL]
• MODERATOR: José Carlos Pereira [PORTUGAL]

15H00 – PARALLEL SESSIONS 3 – QUALITY INNOVATIONS

• P5.A – EQTM Roundtable
  • Tiago Pereira, Polisport [PORTUGAL]
• P5.B – Quality Research
• P5.C – EFQM Roundtable
• P5.D – New Quality Professional Profiles, Skills and Knowledge
  •  “Skills Needed for Quality”, John Dew [USA]
• P5.E – To be Defined

16H00 – COFFEE BREAK

16H30 – PLENARY SESSION 4 – QUALITY FOR THE FUTURE!

• Jiju Antony [UNITED ARAB EMIRATES]

17H00 – CONCLUSIONS AND PROMOTION OF 2024 EOQ CONGRESS

17H15 – PORTUGUESE QUALITIES

17H30 – END OF CONGRESS